The HR Training Division
Our Vision: The primary workforce development resource at the city of Richmond, Human Resource Training & Development works with clients to develop learning initiatives that enhance goal performance and enrich service to the community.
Our Mission: To align individual performance with strategic goals by partnering with key stakeholders and providing engaging, high quality learning initiatives that produce extraordinary results.
Citywide Training
Whether you are a new employee, a twenty-year veteran, a supervisor, or a front-line worker, we have something for you. Our courses are not only dynamic, innovative, and engaging, but they also encourage collaboration and help build a sense of community that a city must have in order to function effectively. You won't just learn about a particular topic, you'll learn about your city and about your role in making it great. Here are some of the courses we offer:
For All Employees:
- Customer Service
- Emotional Intelligence in the Workplace
- Anti-Harassment/Workplace Violence
- Problem Solving
- Time Management
- Workplace Ethics
For Supervisors:
- Supervisory Leadership: The Richmond Way
- Anti-Harassment/Workplace Violence
- Substance Abuse Policy
- Effective Performance Evaluations
- Conducting Effective Investigations
- Coaching & Mentoring
Performance Consulting
In addition to regularly scheduled workshops and online programs, we have extensive experience in the original development of programs and materials for a wide variety of consulting in all areas associated with performance development. The HR Training division works with your department to develop a convenient, high-value solution to fit your needs.
Tuition Assistance
The city offers a Tuition Assistance Program to employees. Contact us through email or by reaching at (804)646-5660 for additional information.
Educational resources
The following is a list of additional educational resources and electronic links:
